Heart and Soul Pledge
At Heart and Soul Fashion, we realize that shopping on the internet can sometimes be very frustrating, so we work hard to provide you with the best possible online shopping experience.
We strive to provide an excess of relevant information for every product on our website. If you find that we’ve not provided you the information you need, let us know, we will get back to you ASAP with the details you need.
It’s always easy to reach us! You can call, email, or fax us at any time with any product, or order-related questions! We try very hard to respond to all emails within 24 hours, excluding holidays.
Our website and our customer service are extremely important to us! If you have any question or suggestions, we are here to listen!
For orders, exchanges, returns, product questions, or general inquiries, you can reach Customer Care at:
Heart and Soul Fashion Business Hours:
Monday – Friday: 8:00 AM – 6:00 PM – (EST)
Heart and Soul Fashion Closed:
January 2, 2012 (News Years Day Observed)
May 28, 2012 (Memorial Day)
July 4, 2012 (Independence Day)
July 16 thru July 20, 2012 (Warehouse Inventory Audit)- No Shipping – (customer service will still answer phone and e-mails)
September 3, 2012 (Labor Day)
November 12, 2012 (Veterans Day Observed)
November 22-23, 2012 (Thanksgiving)
December 24-27, 2012 (Christmas & Inventory Audit)-No Shipping